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Keeping Meds Cold2024-05-02T18:11:21+00:00

Experts at keeping things cold!

We are a group of proud Canadians at glacial supplies. Not only do we know how to get medications at a bargain, we also know how to keep things cold! We specialize in shipping many maintenance drugs and prescription medications, as well as insulin and temperature sensitive medications from Canada to our neighbors in the south. Check out shipping options and some top questions below.

Note: Temperature sensitive shipments include tracked order and a temperature sensor.

Want to know more? Give us a call at +1 (888) 960-4550

Cold chain

We specialize in shipping Temperature Sensitive Medication to America.

Shipping options to keep your medication safe

Standard insulation

$25

Suitable for outdoor temperatures of 40-80℉

Pharmaceutical grade insulation + ice pack

Signature required

XPressPost
(3-5 business days)

Upgraded insulation

$75

Recommended for outdoor temperatures over 80℉ or below 40℉

Upgraded styrofoam insulation + ice packs

Signature required

XPressPost
(3-5 business days)

Mobile fridge

$225

Generally used for extremely expensive medications

Keeps the medication at 2-8℉ degrees (fridge temperature)

Signature required

XPressPost
(4-5 business days)

Things to consider when ordering

When shipping a temperature sensitive medication it is a flat rate of $25 (includes up to $500 worth of medicine). This includes the fastest possible shipping from Vancouver BC via Canada Post express, crossing over to USPS at the border in San francisco (the fastest customs depot). Shipped with ice-packs and thermal insulation wrapper, with the option to upgrade based on your local temperature.

Options and upgrades available include a Styrofoam Box, which costs $10 extra. You may want to add extra ice packs as well for $2.50 each (Recommended 2 additional packs of ice). We always offer this as an option all year, commonly referred to as UPGRADED SHIPPING, for two combined recommendation of extra ice and thicker insulation. Providing complete piece of mind, the medication is shipped and received quickly, accurately, and consistently.

The basics

  • We ship ALL temperature sensitive medicine by AIR Express delivery, which is sent mandatory signature required, properly packaged with ice-packs and insulation. Plan accordingly to sign for the package. A tracking number will be provided at the time your package gets processed.
  • Please weigh the risks and rewards, also, the pros vs the cons and make your decision wisely. If the time is not right (peak of summer), you can purchase a small quantity locally and place your current order on hold and arrange to have it shipped when the weather is more suitable.

Seasonal Suggestions

  • We encourage our customers who order temperature sensitive medicine during the hot summer months or the cold winter months to use the Mobile Fridge option.
  • We DO encourage our clients to order enough in spring to last the summer and enough in the fall to last the winter. Avoid ordering during the extremes of season.
  • We do understand that not all people can afford to do this, due to budget purposes. As a result we package the medicine with styrofoam insulation and extra ice packs as an optional upgrade for an extra $15.
  • Please check and consider your local temperature. Specifically for the week that follows the time your order was

Risks

  • There is risk, when ordering temperature sensitive medications, and the risk is yours.
  • There is a very small chance something may go wrong (FDA seizure, postal error, medicine exposed to improper temperature) and we are upfront that if any of that happens it is not our responsibility.
  • Our responsibility is to process and dispense the medicine quickly and properly , provide you with all the education as a pharmacy should.
  • Because we sell it at a wholesale price, and since there is no insurance possible on cross border prescription medication, there is a no refund policy.

Faq’s

Does Glacial Supplies offer coupons?2024-05-02T15:45:23+00:00

Yes! We have the referral program which includes a discount for the referred customer (The Win-Win-Win program.)

We also offer a $25 coupon for new customers that are not referred. Use coupon code INTRO2024 to take advantage of this discount.

Is there a referral program?2024-05-02T15:45:50+00:00

Welcome to the Win-Win-Win program! Yes, we want to help as many individuals adhere to their medical plan and, as possible, we know that you can help us reach that goal. We will offer you a credit of $50 for every new customer you refer (customer has to close a first order). As well, the referred customer can benefit from a 10% discount for their first order (max. $100; can’t be combined with another offer).

The referred customer has to use coupon code CHOICE2024 and mention your name so we can credit your account.

How much medication can I order at a time?2024-05-02T15:22:58+00:00

For most medications, you can purchase up to a three-month supply in any one order as determined by your doctor’s directions for usage on your prescription. (Some medications are exceptionally limited to less than a three-month supply.)

How long will my order take to arrive?2024-05-02T15:23:55+00:00

Orders typically take about 4-5 business days via Xpresspost (Canada Post) once your order ships. This time is due to US customs making sure that any medication entering the United States is safe and legitimate.

How can I know that my medication will not spoil?2024-05-02T15:25:06+00:00

All temperature sensitive orders are shipped in special insulated packaging with gel packs. Upgraded insulation is also available for months where temperatures and either very high or very low.

All temperature sensitive shipments also contain a ‘warm mark’ sensor, which notifies you if the medication has gone above it’s recommended storage condition. If this is the case, our pharmacist will speak with you and conduct an analysis to see if your medication is suitable for use. Please note that the warm mark sensor does not necessarily mean that a medication has spoiled, it is simply a starting point for a pharmacist investigation.

Why are prices in Canada so much lower than in the US?2024-05-02T15:25:24+00:00

The US has some of the highest drug prices in the world. In Canada, the government regulates the prices of medications to ensure that Canadians can afford the medication they need. This means that prices in Canada for a medication can be up to 80% cheaper than the price paid by Americans.
Where are your products shipped from?2024-05-28T16:01:27+00:00

All products are shipped from licensed and regulated Canadian pharmacies.

Customer Service

+1 (888) 960-4550

Monday to Friday:
6AM to 5PM PT
Saturday:
7AM – 3:30PM PT

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